Shipping & delivery policy
Welcome to PoojaArticles.com! We are committed to delivering your sacred items with care, efficiency, and transparency. Please review our shipping and delivery information below.
Shipping options
We offer the following shipping methods:
- Standard Shipping (8-12 business days) – ₹80 flat rate for PAN INDIA or FREE SHIPPING on orders above ₹899.
- Express Shipping (3–5 business days) – contact 9790030095 in WhatsApp or call.
- Same-Day Delivery – Madurai, Tamil Nadu
Delivery coverage
We ship across all major cities and towns in India. For remote locations, delivery may take an additional 2–3 business days.
🌍 International shipping is currently not available. Stay tuned!
Order processing time
- Orders placed before 7 PM IST are processed the same day (Mon–Sat)
- Orders placed after 7 PM or on Sundays/holidays are processed the next business day
Packaging
All items are carefully packed to prevent damage, especially delicate pooja items like:
- Brass or copper utensils
- Incense holders
- Framed idols or photos
Eco-friendly packaging is used wherever possible.
Order tracking
Once your order is shipped, you will receive a tracking link via:
- SMS (if mobile number provided)
You can also track your order on our Order Tracking page using your Order ID.
Delays or issues
While we strive for timely deliveries, delays can occur due to:
- Weather disruptions
- Carrier delays
- High seasonal demand
If your package is delayed or you have any concerns, please contact our support:
Contact our support:
Returns & damaged items
If you receive a damaged item, please notify us within 48 hours with photos. For more info, see our Return & Refund Policy.
